Returns & Exchanges Policy
At NBS Nails Supply, we want you to be fully satisfied with your professional nail products. If you are not completely happy with your purchase, you may return unopened and unused items within 30 days of delivery for a full refund.
Initiate Your Request
Contact our support team with your order number and photos of the items you wish to return to receive a Return Authorization number.
Secure Packaging
Carefully pack the unused products in their original manufacturer packaging to ensure they are not damaged during transit.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing